The systems and operations of Background Check Providers are designed to produce
comprehensive and accurate reports but sometimes a consumer may have some questions about a
report. Please direct all questions about a report produced by Background Check Providers to the
following channels:

Corporate Address

Background Check Providers, Inc.
4322 Wilshire Blvd., Suite 107
Los Angeles, CA 90010

Toll-Free Phone Number

(909) 702-8800

Toll-Free Fax

(909) 702-8800


Office Hours

Monday through Friday
8:30am – 5:00pm PST

Frequently Asked Questions (FAQ)

Most background checks take 3 – 5 business days to complete. When we run a background check, we go directly to county courthouses to get the most current and accurate records. Some courts have a backlog of requests or limited number of clerks to look up the information; causing delay in the screening process. Naturally, holidays and weekends do not count towards processing time.
Background Check Providers operates in accordance with the standards established by FCRA and has systems in place to ensure the security of your information. We use the highest level of encryption available for your data protection and all personally identifiable information is masked when providing your information to any third party.

You may request your file information by sending us a written request along with a current picture I.D; such as: Current Valid Driver’s License, Current Valid State Identification Card, and Current Valid Passport.
You can send your request through one of the following options with your contact information: 

• Fax your request to (909)-702-8800
• Email your request to:
• Mail your request to:

Background Check Providers, Inc.
4322 Wilshire Blvd., Suite 107
Los Angeles, CA 90010

While it is rare, now and then a background check can contain incorrect information. If you received a copy of your report and feel something is not correct, please contact us to file a dispute.

If you have reason to believe that any information on your background report is inaccurate or incomplete, you may initiate a dispute free of charge with Background Check Providers. The dispute process also known as reinvestigation process, may take up to 30 days, depending on the nature, scope and source of the information being disputed. Background Check Providers is committed to ensure the completion of any reinvestigation request as quickly as possible.

You may send us dispute request through one of the following options:

Email: To
You can file your dispute online using the online dispute forms
Phone: At 909.702.8800
Fax: To 855.852.4434
Mail: Your dispute letter to:

Background Check Providers
4322 Wilshire Blvd., Suite 107
Los Angeles, CA 90010

Please ensure to provide the following information with your dispute:
• Full name
• Confirmation or ID number
• Social Security Number
• Daytime contact phone number
• Email Address
• Identify the specific item on your report that is incorrect or incomplete
• Any additional information you are able to provide may help us expedite the reinvestigation, but is not a requirement to initiate a dispute. This includes, but is not limited to:

– Copy of your driver license or photo ID (please enlarge and ensure copy is clear and legible)
-Documents to support your dispute (if available)
Upon completion of the reinvestigation you will receive a letter with the following information:

• The company (name and business address) that requested your consumer report

• The date the company requested your consumer report

• The source of the records found in your consumer report

• A statement indicating the reinvestigation has been completed

• A copy of your consumer report based on the results of the reinvestigation

• Notification that, upon request, you have a right to obtain a description of the procedure used to determine the accuracy and completeness of the file

• Notification that, upon request, you have a right to have notifications sent to any company that has viewed your record through Background Check Providers, Inc. within the last 2 years for employment purposes or the last 6 months for any purpose

• Notification that you have the right to add a brief and concise statement to the file disputing the accuracy of the information if the reinvestigation does not resolve your dispute
If you have any questions or concerns in the interim, please contact our Compliance Department at 866-271-5094.

Yes, but first you must be informed of that possibility. They will send you a Pre-Adverse notification that lets you know that they are considering denial of employment. You will also receive a copy of your rights under the Fair Credit Reporting Act and a copy of your background check. You will have enough time to review your report. If you believe the information in your report is incorrect, you may file a dispute. A final hiring decision cannot be made until the dispute is resolved.

Consumer Disclosures


A Summary of Your Rights Under the Fair Credit Reporting Act


Un resumen de sus derechos en virtud de la Ley de informe  Justo de Crédito

Online Forms

You may request a copy of your background reports previously prepared by Background Check Providers® by completing and submitting the form below.

Toll-Free Phone Number

(909) 702-8800


Toll-Free Fax

(909) 702-8800


Background Check Providers, Inc.
4322 Wilshire Blvd., Suite 107
Los Angeles, CA 90010



Contact Us to provide comprehensive background checks for all your potential or existing employees in compliance with the Fair Credit Report Act as amended.

Our services offer:

• Improved Performance Metrics
• Improved Operating Metrics
• Improved Quality Outcomes
• Improved time to fulfillment
• Improved Risk Management
• Improved Cost Management